Privacy Policy

Welcome to Kitworld. We value your privacy and are committed to protecting your personal information in accordance with the laws and regulations of the Maldives.

By using our website, services, or placing orders through Kitworld, you agree to the terms of this Privacy Policy.

 

Privacy Policy

Kitworld respects your privacy and takes reasonable steps to protect your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make purchases from our website.


We only collect information necessary to process orders, improve customer experience, communicate with customers, and comply with applicable legal obligations.

 

Data Controller

The data controller responsible for your personal data is:

Kitworld Maldives
Website:  kitworldmv.com
Email: support@kitworldmv.com
Instagram:  @kitworld.mv

For any privacy-related concerns, requests, or questions, you may contact us through the channels above.

 

Personal Data We Collect

We may collect the following categories of personal data:

Information You Provide

  • Full name
  • Delivery address
  • Billing address
  • Phone number
  • Email address
  • Instagram username or social media contact information
  • Order details and purchase history
  • Payment confirmation details

Automatically Collected Information

When you use our website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookie and usage data

Communication Data

We may keep records of:

  • Customer support messages
  • Emails
  • WhatsApp/Viber/Instagram conversations related to orders or inquiries

 

Purpose of Data Processing

We process personal data for the following purposes:

Order Processing

  • Confirm and fulfill customer orders
  • Arrange delivery services
  • Process payments and payment confirmations
  • Provide customer support

Communication

  • Respond to customer inquiries
  • Send order updates and delivery information
  • Notify customers regarding policy updates or service-related matters

Website Improvement

  • Analyze website performance and customer preferences
  • Improve user experience and website functionality

Security & Fraud Prevention

  • Detect fraudulent activity
  • Protect the website and customers against misuse or unauthorized transactions

Legal Compliance

  • Comply with applicable laws and lawful requests from authorities within the Maldives

We do not sell customer personal information to third parties.

 

Data Retention

We retain personal data only for as long as necessary for:

  • Order fulfillment
  • Customer service
  • Accounting and business records
  • Legal and regulatory obligations
  • Dispute resolution and fraud prevention

When personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

 

Your Rights

Under applicable laws and constitutional protections of the Maldives, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data where legally permissible
  • Withdraw consent for certain data processing activities
  • Object to unlawful or unnecessary processing of your data
  • Request information regarding how your data is used

To exercise any of these rights, please contact us through our official communication channels.

Please note that certain information may need to be retained for legal, accounting, security, or operational purposes.

 

Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Remember customer preferences
  • Maintain shopping cart sessions
  • Analyze website traffic and performance
  • Improve website functionality and security

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

 

Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Kitworld Maldives
Website:  kitworldmv.com
Instagram:  @kitworld.mv